Buyer Services: Client vs. Customer
Definitions:
Buyer Customer:
A customer who has chosen not to be
represented in the transaction and has not
signed the “Buyer Representation Agreement”.
Buyer Client:
A customer who has chosen to be represented
exclusively in the transaction and has
signed the “Buyer Representation Agreement”.
As a Buyer, you have the right to refuse
exclusive representation in a real estate
transaction. Our firm is committed to your
being informed as to the differences in
services you will receive as a Customer
versus a Client.
Texas law requires all REALTORS®
to provide you “Information About Brokerage
Services.” This form puts you on notice that
you have the right to be treated honestly
under all circumstances.
As a Buyer (Customer), you will be viewing
properties owned by Sellers who are
exclusively represented by the REALTOR®
who has the property listed. You are
not on a level playing field with the Seller
since you have chosen not to be represented
in this transaction.
As a Buyer (Customer),
you can expect certain services.
1. We may provide you information
about available properties.
2. We may show you available
properties.
3. We may prepare any offers you wish
to submit.
4. We may assist you in locating and
obtaining financing.
5. We may work with all parties to
solve problems and facilitate the closing.
6. We may provide you assistance in
coordinating inspections or surveys etc.
7. We will disclose any defects we
know about the property.
8. We may relay to seller all
information that we learn from you.
As a Buyer (Customer),
we will be unable to provide…
1.
Price counseling or prepare CMA
(Comparative Market Analysis).
2.
Any advice on how much to offer on a
property.
3.
Any advice regarding property, only
the facts.
4.
Information about any previous
offers. If we know.
5.
Information about how long the
property has been in the market and/or how
many times and how much the original price
has been changed.
6. Any advice regarding positions to
take during negotiations.
7. Any information that would be
detrimental to the Seller’s negotiating
position or that is confidential, unless
required by law to disclose.
|